Case
Vincent Van Gogh Village – Nuenen
The situation
Vincentre is a museum in Nuenen that welcomes approximately 45,000 visitors annually. Its permanent exhibition tells the story of Vincent van Gogh, complemented by temporary exhibitions, workshops, and children’s activities. In addition to regular visitors, Vincentre works with friends and donors, which requires clarity and structure in both sales and administration.
The challenge
The primary goal was to gain greater insight into management information. POS sales, visitor flows, and reports were scattered across different systems and difficult to combine. Additionally, Vincentre wanted to better organize the administration of friends and donors, with clear membership structures and secure handling of personal data, without complicating the work at the POS.
The solution
Ticket Team provided a complete POS setup with XSControl for the cash register, sales, and reservations. An elaborate system for managing friends was also implemented, organized across different levels and roles. Administrators have access only to relevant data, and all information can be easily scanned at the cash register. Everything has been consolidated into a single, user-friendly system.
The result
Vincentre now works with a single centralized solution that brings together all sales and visitor data. Management information is now immediately accessible and easy to report on, and the administration of friends and donors is organized in a clear and secure manner. The combination of powerful software and fast support ensures that Vincentre can operate efficiently and adapt quickly when necessary.
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